Shipping Policy

Thank you for choosing EnergifyMe, a brand of Qu Wellness Products Pvt. Ltd. This Shipping Policy outlines the terms and conditions related to the shipping of our products. By placing an order with us, you agree to the following terms:

1. Order Processing:

  • We strive to process and dispatch all orders within 2 – 4 business days from the date of purchase, subject to stock availability and payment verification.
  • Orders are processed and shipped on business days (Monday to Friday), excluding holidays.
  • Once the order is shipped, it will typically arrive within 5-10 business days. However, please note that delivery times may vary depending on the courier partner, over which we have no direct control.

2) Shipping Methods and Delivery Time:

  • We offer standard shipping services for domestic and international orders.
  • The delivery time may vary depending on the shipping destination and the shipping method selected during checkout. Please refer to the estimated delivery time provided at the time of purchase.
  • Please note that delivery times may be impacted by unforeseen circumstances, such as customs delays, natural disasters, or other events beyond our control.

3) Shipping Charges:

  • Shipping charges are calculated based on the shipping destination, weight, and dimensions of the package. The shipping cost will be displayed during the checkout process.
  • Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient and may be collected at the time of delivery.

4) Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

5) Shipping Address:

It is your responsibility to provide an accurate and complete shipping address at the time of purchase. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete address information.

6) Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue.

7) International Shipping:

For international orders, please be aware that customs policies and import regulations may vary by country. It is your responsibility to comply with any applicable customs duties, taxes, or fees imposed by the destination country.

7) Order Modifications or Cancellations:

Once an order has been processed and shipped, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.

If you have any questions or concerns regarding our shipping policy, please contact our customer service team.

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